More Essential Data Case Studies
USER DOCUMENTATION & Help section
When a software company noticed a decline in sales and customer satisfaction, they reached out to Essential Data for assistance in creating updated user documentation and a help section.
Embedded user help
When a software company learned that their users were struggling to use their product, the company reached out to Essential Data for help. Click here to learn more!
Municipality emergency procedures
It is incredibly important to keep documentation up-to-date. Click here to learn about how a municipality in the United States found success working with Essential Data!
Blockchain
Numbers tell all, but they need top-notch technical writers to communicate persuasively and effectively. Learn how EDC can help today!
Business INtelligence Services
As a business grows, consistency across the board is of the utmost importance. Learn how Essential Data’s business intelligence services can help your company today!
Web search engine
With the help of one of Essential Data’s technical writers, our client was able to update their web search engine in an efficient and hassle-free manner.
Open-source hardware
While utilizing open-source hardware can save your company time and money, it is imperative that you still provide end consumers with the tools and information on how to use your product.
E-Learning Startup
Amidst the COVID-19 pandemic, there has been a surge in the need for online learning platforms and resources. Essential Data Corporation is here to help startup companies reach their goals!
TEAM TRAINING
In-person training teams can be costly. Switching to technical documentation can save your company time, labor, and money, while still giving your customers the tools they need to be successful!
Web Presence
Web presence can make or break a company. To ensure the job gets done right, look to Essential Data Corporation!
Training Materials
Updating employee training is critical to continue business growth, but without the proper materials, the training is meaningless. Working with Essential Data ensures that your training materials will be clear, comprehensive, and correct!
Fintech
Companies often require top-notch technical documentation, but few have the relevant employee skillsets to get it done in-house. Essential Data Corporation fills this gap and satisfies company needs!
Talent pool
Finding a highly-skilled technical writer with the right informational background can be tough. However, companies have found great success working with Essential Data to find a tech writer that meets their needs.
Real Estate Growth
As small businesses hire new employees, managing executive actions and day-to-day operations can become tough. To ensure that operations run smoothly and that the business continues to be successful, companies have asked Essential Data for help.
medical Marijuana certification
While emerging industries are experiencing rapid growth, they are also tasked with keeping up with evolving industry standards. To maintain growth and stay within standards, companies have turned to Essential Data Corporation for help.
Mortgage Originator
Often, companies will develop and utilize software to boost employee productivity. However, when only a few employees understand how to use the software, you run a significant risk of losing valuable technical knowledge and its associated benefits. Here, technical documentation is the key to increasing company efficiency, clarity, and morale.
Enterprise manufacturer
There are high stakes in large-scale manufacturing processes. Small errors in product evaluation can lead to large losses for a company, so it is important to ensure that all involved parties are working to identical quality standards. To ensure clarity in documentation, many companies turn to technical writers.
Agricultural Equipment Manufacturer
In the past few decades, we have seen the rise of sensors, data analytics, GMOs, and countless other forms of technology that help to increase agricultural yields while simultaneously lowering resource consumption. In order for a firm to stay competitive, they must acquire and make use of cutting-edge technologies.
BIOMEDICAL CASE STUDY
A Parenteral Drug Association (PDA) survey found that a typical pharmaceutical company must, on average, manage a whopping 1250 SOPs with the average maintenance burden at 15,000 hours.” Tim Brennan, Technical Writing 101 for Biotech and Pharma Companies.
KNOWLEDGE TRANSFER
Brain Drain is the exodus of experienced, educated, and highly skilled leaders, managers, or front line personnel – and their gained knowledge – from your organization. The drain only occurs when no action is taken to transfer Knowledge and Experience from leaders to emerging leaders. Corporate brain drain is avoidable with planning and work.
INVESTMENT SOFTWARE COMPANY PRODUCT DOCUMENTATION
As today’s world becomes more complex, a software application’s most beneficial features may not be immediately apparent to the intended user community…
Skills gap
After completing the Standard Operating Procedures for the equipment and creating the new hire training manual, the client was able to bring new hires up to proficiency 50% more quickly.
SOFTWARE COMPANY CUSTOMER SERVICE
Providing live customer support is expensive. Gartner estimates the average cost of customer support at $8.01 per contact. They also estimate that only 9% of customers report solving issues completely using self-service options as an alternative to live support.
Bank loan origination procedures
Essential Data provided two technical writers with significant experience in banking and working with policies and procedures in a regulatory environment. In addition to rewriting the loan procedures documentation, the writers also developed a style guide for creating future documentation.
What Our customers say
We have been continually impressed with EDC’s responsiveness, innovative thinking, and look forward to collaborating with them on future initiatives.
Erik Tomasi, TechAiuto, August 2020
Essential Data Corporation has proven to be a valued business partner to CGS. I enthusiastically recommend EDC for anyone in need of these expert and unique business services!
Deana, Piekos, Director of HR, Dreamer, & Possibilitarian. Custom Glass Solutions August 2020