So that they might be efficient, trustworthy, and frankly, reliable, restaurants, like any other business, need Standard Operating Procedures, or SOPs, to create a model of order and professionalism. Any restaurant knows that it is in safe hands if it has a wall or even a corkboard where a list is displayed that explains in easy-to-parse technical terms the procedures to keep said restaurant running. Let’s dig in to how it is that SOPs can boost, so to say, a restaurant’s reputation.
What Do You Mean, “Restaurant SOPs”?
Picture an untidy workstation: dishes splashed over each other, stains in areas where there should not be stains, the latter due to, likely, unwashed hands and poor hygiene conduct. It leaves something to be desired, something that, with adherence to the rules, would not be happening. These are food safety, equipment preparation, cleaning, anything that makes for a stable, put-together restaurant.
So… What if I Don’t Have SOPs?
Without restaurant SOPs, there comes the risk of disorganization, that polysyllabic “no-no” word that connotes a bad job done, yet with SOPs, a special kind of bliss can come about and usher a restaurant into a greater public standing. This can happen in a couple of ways, the most important of them being that the restaurant gains more customers. Keeping people feeling safe goes a long way to keeping them interested in whatever it is a restaurant is serving. Having SOPs in mind means that the product is no longer only the meal: it is also the service. Customers who can trust that an establishment follows only the highest standards become frequent visitors—more than that, they become loyal to a brand of absolute top quality.
What Do I Do Then?
Well, in the interest of promoting your restaurant, the first thing to do is to get an SOP list going, pronto. As this post has illustrated, organization is of the utmost importance and going lax on it does not bode well for customer satisfaction.
Technical writers are a good go-to for these types of projects; it is, in essence, their bread and butter. If you want excellent SOPs while keeping your employees focused on their other tasks, then it might also be a good idea to hire out and get an outside perspective. Whether you need a team of consultants to produce a complete line of documentation or a single technical writer for a brief project, Essential Data’s Engagement Manager will lead the project from start to finish. At Essential Data Corporation, the quality of our work is guaranteed. Contact us today to get started. (800) 221-0093 or email@example.com
Written by Will Boswell